Business Analyst

information technology/GIS business & economic development
Posted On: Jun 17, 2025
Closing Date: Jul 4, 2025
 
 

 

BUSINESS ANALYST
 
The City of West Kelowna is a vibrant, growing city located on the west shores of beautiful Okanagan Lake. Our employees consistently achieve remarkable results in a fast paced and innovative environment. If you are a motivated and dynamic individual and thrive as being part of an enthusiastic team, please consider this opportunity to join us as a Business Analyst in our Information Services Department.
 
Essential qualifications are:
  • Grade 12 education plus a related Bachelor Degree (Computer Science, Information Technology, Business), or an equivalent combination of education and experience;
  • A minimum of 5 - 7 years’ experience in a related position preferably in local government;
  • RCMP Reliability Status (Enhanced Security Clearance);
 
Preferred qualifications:
  • Associate Certificate in Business Analysis
  • ITIL Foundation certificate
  • Experience with the following software: Cityview, Vadim, ActiveNet, FDM, Sharepoint
 
Duties and Responsibilities:
  • Create business cases, documentation, knowledge bases and other support material
  • Experience with process design and management
  • Ensure processes are designed, managed, trained and followed
  • Management of small and medium sized projects, requirements gathering
  • Support the organization in all aspects of the development and implementation of Information Systems
  • Work with Stakeholders on the implementation of new and existing IT Systems (such as ERP/Finance, Development Management, Recreation, Fire, Document Management)
  • Provide tier 2 and 3 support, troubleshoot, analyze and coordinate the resolution of system incidents and problems
 
This is a full time permanent position working 35 hours a week and offers an hourly rate of $38.55 along with an attractive benefit package and municipal pension plan. If you are interested in a challenging opportunity with a progressive municipal government, please forward your resume by email to the City of West Kelowna no later than 4:30 pm, July 4, 2016.
 
We thank all applicants for applying; however only those selected for interview will be contacted.
 
Please quote competition number 16-20E
City of West Kelowna

 

 
 
Human Resources Department
2760 Cameron Road, West Kelowna, BC V1Z 2T6
Tel.: 778.797.8890; Fax: 778.797.8901