General Manager of Municipal Infrastructure

engineering planning
Location: Town of Canmore, AB
Type: full-time
Posted On: Aug 30, 2019
Closing Date: Sep 27, 2019

General Manager of Municipal Infrastructure


Wellness  •  Respect  •  Integrity  •  Service  •  Teamwork  •  Sustainability


Why work for the Town of Canmore? Our team is professional, fun,
dedicated, and passionate about our community, this work, and the endless
opportunities for adventure in our magnificent Rocky Mountain
environment. Canmore provides a landscape like no other, with challenges
that are legislative, geographical, natural, human, and animal. If you are
looking for an opportunity to challenge your leadership and strategic
thinking skills with unique projects and complex issues, we have the right
career building opportunity for you.


People are our Priority
First and foremost, this role is about Leadership, Communication and Collaboration. You are a respected advisor to the CAO and council, a productive member of the corporate strategic team as well as a collaborative partner with external stakeholders, a mentor to your technical team and a leader who can demonstrate and inspire our workplace culture and values. In this role, you will liaise with various internal and partner organizations to provide support, resources, information, inspiration and motivation to determine the solutions that best meet the community needs and organizational goals.
This is the perfect role for an active leader with a collaborative work style, who can translate visionary and strategic thinking into concrete results through the mobilization of talented people and diverse resources. In this role, you will be responsible for directing council’s community infrastructure priorities and challenges into implementation plans, and then influence the prioritization and allocation of finite funding and resources at the strategic, corporate and political levels.
The reward of this position is not in being the performer of the work itself, nor in being the implementer who will receive personal recognition, but rather to engage others in ways that ensure that the community vision is being realized.
Join Our Team
To apply, please combine your cover letter and resume into a single document (PDF or Word) and apply directly on our website at To help us learn more about you, in your cover letter please clearly explain the following: 
  1. Why you want to be the GM of Municipal Infrastructure for the Town of Canmore. Why Canmore?
  1. What leadership skills and experience you have that would make you a great leader-mentor for the team and our community?
  1. What professional experience you have that would help you to successfully navigate the complex issues of our unique mountain town?








Closing Date for Applications is September 27, 2019

Core Responsibilities
  • Positive leadership & mentorship
  • Oversight of all infrastructure department priorities
  • Complex policy development
  • Lead council strategic planning initiatives
  • Liaise with internal/ external stakeholders
  • Degree & professional status in a related field; Engineering, Planning, Law, development -preferred
  • Certification in related field such as; (FMP) Facility Management professional or (CET) Certified Engineering Technologist- considered
  • (PMP) Project Management Professional – asset
  • Advanced level leadership Training- required
  • 10+ years leadership experience at senior level
  • 6+ years project management experience
  • Experience leading in an organization run by board of directors or elected officials
  • Working with stakeholders such as; social housing, local business, tourism etc.
  • Complex policy development
  • Affordable housing, facility redevelopment, aging infrastructure & long-range infrastructure planning
  • Working with related legislation such as MGA, environmental legalization etc.
Salary & Benefits
$129,729.60-$144,144.00 per annum
  • Competitive benefits & personal wellness plan
  • Generous RSP matching plan
  • EDO-Earned Day Off program
  • Personal development & learning opportunities
  • Positive work culture
  • Work-Life Balance

Position Description
General Manager of Municipal Infrastructure

General Accountabilities
Reporting directly to the Chief Administrative Officer, the General Manager of Municipal Infrastructure is critical to the success of our organization. Through the formation of strategic partnerships with council and the community, the creation of strategic plans, the facilitation of community discussions, and the development of technical and influential leaders within our community and organization, the incumbent will lead our community and organization through the challenges of managing growth, infrastructure development, flood hazard mitigation, delivery of affordable housing, as well as the provision of local transit and active transportation services.
The General Manager of Municipal Infrastructure plays a key role in keeping our organization and its activities aligned, in maintaining a trusting and productive relationship with council, and in delivering on projects and initiatives. As we are a lean organization, this individual will not only need to lead, but will also need to perform some technical work at times in order to support their team of technical subject matter experts. The reward in this position is in engaging others in ways that ensures our vision is being realized.
Specific Accountabilities
  • Lives and leads our organizational culture
  • Facilitates alignment between council and the management team and partner organizations
  • Provides mentorship and assistance to direct reports with navigating political directions
  • Intentionally and purposely develops self and others
  • Demonstrates a willingness and commitment to learning over time for improved service delivery and organizational effectiveness
  • Behaves in alignment with Town’s values and policies; identifies when things are out of alignment and acts as an agent for positive change
  • Promotes a positive, professional image of the Town
  • Communicates and addresses issues and concerns as they arise, with the person most appropriate for a full and respectful resolution
  • Takes pride in the organization, its work culture and its people
  • Involves and inspires others to determine solutions and fulfill their responsibilities and to meet the Town’s visions and goals
Political Acumen
  • Is relied on as a trusted partner for the CAO and council
  • Understands council priorities and the community vision and works/leads to realize it
  • Consistently communicates with the CAO, council and other organizational leaders on politically sensitive matters
  • Understands who the critical stakeholders are and brings the right people to the table for collaborative decision-making and service delivery
  • Consistently demonstrates positive, effective communication skills and interactions, and proactively shares pertinent information with the teams
Business Acumen
  • Uses the proper funding and project planning models to assist with the prioritization of competing community projects and initiatives and to develop sound business cases
  • Uses critical thinking and discernment to develop strategic plans and prioritize within the corporate level
  • Works within planning & development systems and has a firm understanding of the pertinent Alberta legislative framework
  • Ensures decisions are made and results are accomplished
  • Synthesizes and mobilizes ideas for programs, projects, processes and people within a complex environment
  • Articulates and influences through communication in a way that builds alignment across cross-functional teams
  • Conveys information in ways that motivates others to take action
  • Communicates respectfully and tactfully
  • Confronts problems and issues competently, mitigating them from interfering with work objectives
  • Establishes and maintains vertical and lateral communication and feedback systems
  • Builds respectful and productive relationships at all levels of the organization and with external organizations, and is relied on as a trusted advisor and partner
Education & Certifications
  • Degree and professional status in a municipal government-related field such as; professional engineer, professional planner, lawyer or development professional – preferred
  • Technical certificate in related field such as; Facility Management Professional (FMP) or Certified Engineering Technologist (CET) - considered
  • Project Management Professional (PMP) – asset
  • Advanced level leadership development training – required
  • Valid Alberta Class 5 Driver’s License - required
Abilities and Experience
  • Minimum 10 years experience in a Senior Leadership role – required
  • Experience leading in an organization that is run by a board of directors, or body of elected officials - asset
  • Experience working with partner organizations in areas such as; social housing development, local business and tourism, etc. - required
  • Experience working with facility redevelopment, aging infrastructure, and long-range infrastructure planning – required
  • Proven project management experience and expertise – 6 years + - required
  • Proficiency with computers and Microsoft office programs, with the ability to independently create and edit a variety of documents and spreadsheets – required
  • Experience working with issues such as affordable housing, infrastructure planning and redevelopment - asset
  • Experience working with Alberta Municipal Government Act (MGA), environmental legislation and other related legislation - asset
  • Experince working with the complete process for the acquisition of land and physical product through to financing, planning, architecture & engineering, infrastructure and construction - asset
Interpersonal Qualities
  • Embodies Town of Canmore Core Values of : Wellness, Respect, Integrity, Service , Teamwork
  • Personal alignment with our corporate culture
  • Genuinly enjoys helping and promoting others
  • Calm confidence in the face of unexpected circumstances and issues, is a settling influence in crisis
  • Flexible demeanour to easily manage a variety of day-to-day tasks and a work environment where no two days are alike
  • Remembers details, faces and people
  • Is reliable and action-oriented, keeps their word to meet deadlines and expectations
  • Is comfortable addressing and resolving conflict situations
  • Sees conflict as a welcome challenge instead of a burden
  • Exercises discretion and judgement in handling sensitive information